Shipping Policy

At Nomora, every order is carefully prepared to ensure it arrives safely.

Processing Time

Orders are typically processed within 1–3 business days. During new collection launches or busy periods, processing times may be slightly longer.

Shipping

Shipping costs and estimated delivery times are calculated and displayed during checkout, depending on your location and selected shipping method.

Once your order has been dispatched, you will receive a confirmation email with tracking information (when available).

Please note that delivery times are estimates and may vary due to circumstances beyond our control, including delays caused by shipping carriers or customs.

If you have any questions regarding your shipment, please don't hesitate to contact us via our Contact page.

Return Policy

We hope you love your purchase. However, if you are not completely satisfied, you may request a return within 14 days of receiving your order.

To be eligible for a return, items must:

1. Be unworn and unused.
2. Be unwashed.
3. Have all original tags attached.
4. Be returned in their original packaging.
5. Show no signs of damage, stains, perfume, or alterations.

To initiate a return, please contact us through our Contact page before sending your item back.

Once your return has been received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be issued to the original payment method used for the purchase.

Please note that return shipping costs are the responsibility of the customer unless the item received is faulty or incorrect.

For hygiene reasons, items that have been worn, washed, damaged, or altered cannot be returned.